Privacy Policy
Introduction
We at HomeTek Services, LLC (“we,” “us,” or “our company”) own and operate the website where this Privacy Policy is posted (the “Website”). Through the Website we introduce our residential home improvement services, share information about our company, and provide ways for you to contact us—including for homeowner questions, project discussions, and carrier or partner inquiries. Please read the following carefully. It describes the types of information we may collect from you or that you may provide when you visit the Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect: (i) on the Website; (ii) in email, text, and other electronic communications between you and the Website; (iii) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
Information we collect
In the course of using the Website, we may collect personal information and data to: (i) respond to your inquiries and communicate with you about our services; (ii) present the contents of the Website to you; (iii) deliver or arrange services you have requested; (iv) communicate with you via telephone, email, postal mail, and/or text message, as appropriate; (v) perform data and statistical analysis from your use of the Website; (vi) enforce our terms and policies, if posted; and (vii) perform any other functions described to you when you provide your information. Where required by law, we obtain consent for collection or use of personal information.
Personally identifiable information
We may collect personally identifiable information (“PII”) that you directly provide to us, including, but not limited to, your first and last name, physical address, telephone number, cellular number, email address, and state of residency.
Non-personally identifiable information
We also collect information automatically as you navigate the Website. We may use log files and cookies to collect non-personally identifiable information (“Non-PII”), including, but not limited to, the IP address of the computer or mobile device making the request, browser type, the times you access the Website, and usage details.
Cookies
As you navigate through and interact with the Website, we may use automatic data collection technologies (“Cookies”) to collect certain information. Cookies help us improve the Website and deliver a better and more relevant experience by, for example, remembering preferences and understanding how the site is used.
How we use your information
Information collected about you is used to: (i) present the contents of the Website to you; (ii) deliver or coordinate services you have requested; (iii) communicate with you via the channels you have used or authorized; (iv) perform data and statistical analysis from your use of the Website; (v) enforce our terms and policies, if posted; and (vi) perform any other functions described when you provide your information.
Disclosing your information
We do not sell your personal information. We will not share, sell, or otherwise distribute your personal information without your consent, except as described in this Policy: (i) to fulfill the purpose for which you provide your information; (ii) to third-party service providers who assist us in operating the Website or our business, subject to appropriate confidentiality and security obligations; (iii) to comply with legal obligations; (iv) in the event of a merger, reorganization, asset sale, or similar corporate transaction, in accordance with law.
Data retention and security
We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law. While we take reasonable measures designed to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
Third-party links
The Website may contain links to third-party websites or resources. We are not responsible for their privacy practices and recommend that you review their policies before providing personal information.
Consent to communicate
By submitting your information through the Website, you consent to being contacted via email, telephone, postal mail, or text, as applicable to your request and our response. To opt out of marketing communications (if any), follow the instructions in those communications. Transactional or service-related messages may continue where permitted by law.
Modifications or amendments
We may update this Policy from time to time. The date of the last update is listed at the top of this page. Your continued use of the Website after changes are posted signifies your acceptance of the revised Policy, to the extent permitted by law.
Children under the age of 18
The Website is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.
California residents (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”), including the right to request access to or deletion of personal information we hold about you, and the right not to be discriminated against for exercising those rights, subject to exceptions under law. To submit a request or ask questions about these rights, contact us at [email protected]. We may need to verify your identity before fulfilling a request.
Contacting us
If you have questions about this Privacy Policy or your dealings with the Website, contact us:
- HomeTek Services, LLC
- 2000 East Lamar Boulevard, Suite 600, Arlington, TX 76006
- Email: [email protected]